Utility Billing

The Utility Collection Department's main goal is to efficiently and accurately administer  the timely monthly billing to utility customers; these billing include charges for Water, Sewer, Solid waste, Stormwater and related service charges.

Over 7,600 accounts are maintained by staff with monthly billings, collection efforts, service calls, routine meter maintenance and a meter replacement schedule, to ensure accuracy of all water meters in the City.

Efficient and effective customer relations are very important roles for staff, as they assist customers with various inquiries and problems. New accounts are established, current accounts are transferred or closed, landlord accounts, water only and solid waste only accounts are established on a daily basis.

Coordinated efforts to collect overdue charges, provide for leak adjustments; prior to monthly late notice's and final disconnection of service due to non-payment.


Click Link Below for New Service & Disconnect:

How To Read Your Water Meter:


Meter Info
** Readings are per 1,000 gallons used **

WATER RATES INSIDE CITY

  RESIDENTIAL COMMERCIAL
Base Rate (min. charge)
$12.74  $17.05 
Over 1,000 gallons $5.73 per 1000gal
$5.73 per 1000gal
Over 4,000,000 gallons
  $5.16 per 1000gal

WATER RATES OUTSIDE CITY LIMITS

  RESIDENTIAL COMMERCIAL
Base Rate (min. charge)
$25.47 $34.11
Over 1000 gallons
$11.46 per 1000gal
$11.46 per 1000gal
Over 4,000,000 gallons
  $10.31 per 1000gal

WASTE WATER RATES WITHIN CITY

  RESIDENTIAL COMMERCIAL
Base Rate (min. charge)
$19.77 $39.53
Each 1000 gallons
$2.55 $2.55
     

WASTE WATER RATES OUTSIDE CITY

  RESIDENTIAL COMMERCIAL
Base Rate (min. charge)
$39.53 $79.10
Each 1000 gallons
$5.06 $5.06
Over 500,000 gallons
  $2.48

RESIDENTIAL REFUSE COLLECTION

Curb Side or Alley
  $10.94
Senior Citizen Curbside
  $9.94
Service Outside City Limits
  $18.42
Residential Special Carry-Out Service
  $25.83
Additional Containers
  $8.53

COMMERCIAL REFUSE COLLECTION

  1 P/U WEEKLY
2 P/U WEEKLY
3 P/U WEEKLY
96 gal. Polycart
$16.41    
2 yard Container
$56.38 $93.64 $125.67
4 yard Container
$79.37 $145.57 $200.41
8 yard Container
$136.42 $266.56 $369.92